Great product, easy to fit even though I did it a different way to the instructions as I was on my own.

Excellent product, easy to fit and very strong

See above

Good quality loft hatch and ladder.all I do is DIY.i had no problems fitting this.fully recommended.

Good product delivered in good time. Have used and am very pleased

A great prodct at a good price

I chose this ladder after much research and am pleased with the choice. It is good value at sub-£200 including the extension piece. The treads are deep and solid. The ladder folds onto the hatch so there is no issue with the (low) ceiling height within the loft, or with the thickness of the raised loft floor around it. It is a bit unweildy to open and close, especially with the extension kit, but I have got used to handling it easily enough.

Good solid construction. Instructions very clear. Works great.

Loft ladder very competitively priced and delivery was very prompt. Now successfully installed and working great. Thanks.

Excellent ladder

I ordered a Youngman Eco S Line Loft Ladder from Ladderstore after doing a lot of research online and reading a lot of reviews. It’s one of the cheapest ‘well-built’ loft ladders, with a solid wood construction and wide rungs making it more of a steep staircase than a ladder! It is much more expensive than some of the cheapest aluminium types, but I feel that it is well worth it, as it feels very solid when extended. Packaging was excellent and there was no damage to any parts within. Installation was pretty straightforward, although I ended up with 2 spare screws no matter how hard I looked for somewhere to put them! It requires a small amount of preassembly, where the ladder itself is attached to the hatch before fitting - I managed to fit it alone through fixing battens underneath where the assembly was to fit, this also allowed me to set the depth of protrusion correctly for when I later fit the plasterboard. During a normal installation this would definitely be a two man job as it probably weighs close to 30kg when fully assembled. There is a rail that can be fitted to either side of the ladder, and the loft hatch itself is relatively thick for insulation purposes. The ladder really is very long, if you have high ceilings this is the one for you! I am planning on cutting mine down a lot, but if anything this will make it feel even more solid, if it were possible. I ordered from Ladderstore on October 19th and later on that afternoon received an email letting me know that they were out of stock of this particular item, but gave me the option to cancel or wait until the 23rd. They also tried to call me several times (which I missed due to phone being on silent at work) but overall the level of communication was excellent. It was delivered on the day that they said it would be, and so I can recommend Ladderstore as a straightforward supplier with good communication. Thanks very much!

The ladder is being used to replace a spiral staircase up to the loft which has been converted into a second bedroom. The spiral staircase took up around 20% of the loft space. Since we fitted the ladder it has made the room seem far larger giving us valuable extra space. The house is a small one bedroom terraced property and space is at a premium. The landing is also quite tight and higher than more modern houses although we found the ladder tall enough even without the extension which we had ordered as an extra. We have had other loft ladders in our previous properties which pushed up into the loft but needed space to push them into. With the ladders folding onto themselves this also helped as we did not have the space to fit an aluminium one. Also having the grab rail on the side is an excellent safety feature. We received excellent service on our purchase. Your staff were very helpful and courteous. The product arrived the day after ordering, before lunchtime. You even came and collected the extension we had ordered, but found out we did not need in the end. We were delighted both with the service and the product.

Before my purchase we had a very small loft entrance and being a slightly more comfortable shape it was a struggle to get in the loft to the point that I thought Christmas was not going to happen as I could not get my decorations down. So I started looking online for a new ladder and loft entrance and found your website. It was very clear and professional with a live chat service which I used to ask about the size of the steps. The person dealing with my request went off to check and soon had the details I needed. I ordered online using Paypal which saved entering all my details on yet another website and the ladder came the following day even though it was free delivery. I was very impressed and Christmas has been saved. With my new loft entrance and ladder I can gain access to my loft quickly and easily. I would definitely use your web site again and would have no hesitation recommending you to anybody.

We looked at many loft ladders before deciding on the one we wanted - and are delighted with our choice. It is sturdy, easy to operate and feels very safe. Inevitably it's quite heavy and although I am fairly practical, I would have had difficulty with the installation. My builder had installed one before and he made it look easy. His comment was that the instructions could be more helpful.

Excellent, really good quality. Fitted without issues and overall very happy. Whilst I didn't have any real issues fitting, might have been nice to see a video showing how to, especially if the individual is not overly DIY competent.

I agree with the other reviewers that this is a lot of ladder for the money and we're very happy with it. Once installed it feels particularly safe and secure to use, important to us as we bought it for our daughter's house. I installed it myself and thought the assembly and installation instructions were fine, but you do need to allow time to study them carefully because there's quite a lot to do. It took me about 2 days to install. The only surprise was to find out that the frame for this ladder is 1 cm smaller all around than the opening size they stipulate (I think the frame is actually 113 x 55cm), and you have to pad out this gap at the fixing points with wooden blocks and wooden or plastic shims that they don't supply (I got the perfect bag of plastic shims from Screwfix for this). You use them to ensure that the frame is exactly square so that the loft hatch closes perfectly into it when installed. This is a bit of a fiddle and took some time, plus I wasn't expecting to have to buy or make the blocks and shims. But it wasn't a problem once I understood what was needed and I only needed help lifting the whole assembly on the first of the two days. All in all very pleased. Brilliant service from Ladderstore throughout and I would definitely recommend them and this ladder.

The loft ladders were used to replace a small loft hatch that was difficult to access and had no ladder. The old loft hatch was in the bathroom and it has now been relocated to the second bedroom. This has enabled me to start boarding out the loft which I plan to use as storage space. The loft ladders have made accessing the loft a lot easier and safer thanks to the handrail. I have been impressed with the product and price and pleased that it was delivered in such a timely manner and I would recommend Ladderstore to anyone wanting to buy loft ladders.

My reason for needing loft ladders was to improve access to the loft. Previous hatch was small, at the top of the stairs, and had no integrated ladder, meaning the need to go back and forth to the shed with the step ladders. The Youngman Eco S was the final choice, after some research online, reading reviews and comparing prices. I chose Ladderstore as I have used them to buy products through my workplace and have been very please with the service. This was no exception. Excellent service and very prompt delivery. The product was installed by myself, and although quite heavy assembled, can be done alone. I'm very please with the final result, and accessing the loft is much more pleasurable.

After cutting the extension piece and finding out I shouldn't have, I bought another and finally completed the job. Overall very pleased with the quality of the ladder and the look. All correspondence with Ladderstore has been easy and helpful. Especially the ladies I spoke to about delivery. The ladder has solved a problem as the only access I had to a very high loft (3.1 metre!) was the original sky light right over the stairwell. Now I have safe access, I can restore the sky light and rewire the light circuit on this on going project of a house! Thanks. Would definitely recommend.

The product is very well made and of a high specification. However, the installation instruction could be more clear, but overall very pleased with product and service

The product is very well made and of a high specification. However, the installation instruction could be more clear, but overall very pleased with product and service

Great ladder installed in a garage for access to a large loft, the ladder was delivered very quick and installed just as easily. I bought from ladder store as I have purchased from them in the past and will buy again in the future ( I need some step ladders). A great addition that means removal remnants can be stored in the loft with easy access.

The sales service was fast and efficient. The price on Ladderstore was the best I could find and I was pleased that the wooden ladder was of a similar price to the cheap aluminium models. I prefer wooden ladders because they give less as you load them and feel sturdier. I have installed the ladder in a house that I am restoring. I had to enlarge the loft hatch hole and this was simple enough using the measurements on the Ladderstore website. The ladder arrived quickly and undamaged and took about an hour to assemble before fixing into the hatch hole. All the parts fit together well and look good quality. The springs were a challenge to fit, given their tension, but I created a little pulley system with the plastic binding that came in the packaging. The wooden hatch frame is great because of the natural give in the material- as you install the hatch into the ceiling it's very forgiving if you need to adjust one side to make it level. Cutting the ladder to size (my ceilings are only 2300mm high) was also a piece of cake- the instructions are very clear and pretty fool-proof. All round good experience, would highly recommend the product and the vendor.

Very good ladder and good price. Easy to fit and feels solid and safe to use. Next day delivery was a nice bonus. Your website looks good and gave me the confidence to order - other ladder sellers' website were awful.

Awesome ladder have shown it to a few people who came round at Xmas it's that good. As is my plastering of the original loft hatch!

Its totally brilliant. The steps on this wooden ladder are quite wide so you don't get your feet hurting like if you stand on a metal ladder.