free deliveryprice promise30 day no quibble returns

EN131 Professional Range

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To request a callback regarding an order or enquiry please leave us with your contact details and a member of our team will get in touch at a suitable time. 

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For more information, give us a call on

01204 590 232

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    Delivery & Returns

    Delivery


    Use the 'Delivery Estimate' above for accurate delivery methods and costs

    Free Delivery*
    2-3 working day delivery after shipping date to Mainland UK, between 9am - 5.30pm. Some products are excluded from this delivery option.
    Standard Delivery 
    Standard 1-3 working day delivery after shipping date, between 9am - 5.30pm.

    Guaranteed Next Day 

    All orders placed before 12pm Monday to Thursday will be shipped the same day for delivery the next working day. 

    Orders made before 12pm on Friday will be delivered on Monday and orders made after 12pm on a Friday will be delivered on the Tuesday.

    Collect from Bolton office
    Available 09.00-16.30, Monday to Friday. Please allow 30 minutes to prepare your order.
     

    Please note, not all delivery options are available for all products. Please use the 'Delivery Estimate' calculator to confirm which options are available. All delivery times are subject to stock availability and order being placed before 12pm, Monday to Thursday. 

    Find out more about delivery

     

    Website Images

    Where we can we attempt to have the correct sizes and images shown on each individual product. Sometimes this is not possible due to the media available from our suppliers. Please note that all images on our website are for illustration purposes only.

    Bespoke Products

    Products that are made to order or made to our customers specifications cannot be returned unless faulty. We also have to take into account the time it takes to create technical drawings. Due to the time it takes to complete these drawings, if an order is placed then cancelled there will be a fee for the drawing. This is either 20% of the total cost or £75 per hour depending on the manufacturer. This fee is passed on entirely from our suppliers. This fee excludes bespoke hatches. 

    Returns


    We offer a 30 Day No Quibble Guarantee which operates over and above the 14 days stipulated by law. Our 30-day no quibble guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition and in adequate packaging within 30 days of the date you received the item. Exceptions apply to certain products - Find out more about our returns policy

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