I ordered a Youngman Eco S Line Loft Ladder from Ladderstore after doing a lot of research online and reading a lot of reviews. It’s one of the cheapest ‘well-built’ loft ladders, with a solid wood construction and wide rungs making it more of a steep staircase than a ladder! It is much more expensive than some of the cheapest aluminium types, but I feel that it is well worth it, as it feels very solid when extended.
Packaging was excellent and there was no damage to any parts within.
Installation was pretty straightforward, although I ended up with 2 spare screws no matter how hard I looked for somewhere to put them!
It requires a small amount of preassembly, where the ladder itself is attached to the hatch before fitting - I managed to fit it alone through fixing battens underneath where the assembly was to fit, this also allowed me to set the depth of protrusion correctly for when I later fit the plasterboard.
During a normal installation this would definitely be a two man job as it probably weighs close to 30kg when fully assembled.
There is a rail that can be fitted to either side of the ladder, and the loft hatch itself is relatively thick for insulation purposes.
The ladder really is very long, if you have high ceilings this is the one for you! I am planning on cutting mine down a lot, but if anything this will make it feel even more solid, if it were possible.
I ordered from Ladderstore on October 19th and later on that afternoon received an email letting me know that they were out of stock of this particular item, but gave me the option to cancel or wait until the 23rd. They also tried to call me several times (which I missed due to phone being on silent at work) but overall the level of communication was excellent. It was delivered on the day that they said it would be, and so I can recommend Ladderstore as a straightforward supplier with good communication. Thanks very much!