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Telesteps 60324 Telescopic Loft Ladder for Small Hatch Sizes

Item
LLLTE-0713
Special Price £186.00 £155.00 Regular Price £199.20
Compact model for small hatches is simple to install with no clearance required in your loft, smooth and easy to operate, robust and comfortable to use and looks absolutely fantastic. If you need an easy to install loft ladder, that looks fantastic and is easy to operate and comfortable to use then this is our number one pick for you.
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Telesteps ladders are characterised by their technically superior manufacturing processes and simple, elegant design ethic and are one of our bestselling loft ladders. The unique telescopic design is patented throughout the world and manufactured in Sweden. Spend 5 minutes at their manufacturing plant and you know two things. Firstly, their attention to even the smallest detail is staggering. Secondly, the quality of the materials used and the quality checking process ensure that these ladders will have a long, active and safe service life. For example, every vital component is manufactured from anodised aluminium that will never rust.

These strong and sturdy ladders are straightforward to fit and use. The only hard part of installing it is when you attach the springs to the ladder you need someone with a bit of strength to attach them other than that its easy.

 They fit completely within the loft hatch and don't steal any loft storage space and are ideal for small hatch sizes.They are also ideal if you have any restrictions in the loft as they sit compactly on the loft hatch.

 When the loft hatch is opened you just pull the fabric strap to lower the holder, release the ladder latch and then pull out the ladders to their full length. For safety reasons all the steps have to be extended and locked into place so that the red buttons are fully visible. Unless the steps are completely locked they are not safe to use.

The ladder is spring assisted for a smooth operation and the ladders require minimal effort to raise and lower. The ladders feature extra wide treads with grooved surfaces making climbing both safe and comfortable.

If you need a sturdy, easy to install loft ladder, that looks fantastic and is easy to operate and comfortable to use then this is our number one pick for you.

The Telesteps Loft Ladder comes fully assembled and installation is just a matter of fitting six screws. Suitable for Ceiling Heights 2.45m, and for hatch sizes down to 520 x 600 mm. Form and function? These ladders look fantastic. The design is innovative and minimalist. The look is sophisticated and expensive. Extremely compact yet stable and safe to climb with zero loft space required and can be used in the tightest of spaces.

Pack Contains: 2 Bars, 1 Strap, 2 Springs.

More Information
Weight 13.700000
Manufacturer Telesteps
Important Information All parts on the Telesteps ladder range are replaceable. Please call us on 01204 590 232 if you require any replacement parts.
Guarantee 1 Year
Floor to Ceiling Height 2350 to 2450 mm
Min Loft Opening Size Required 520 x 600 mm
Loft Space Vertical Clearance 250 mm
Loft Space Horizontal Clearance 250 mm
Min Folding Swing Clearance Required 0 mm
Floor To Ceiling Height Up to 2.5 m
Ladder Material Aluminium
Tread Dimensions Depth 90 mm
Closed Dimensions 1 metre
More Specifications Max Weight Load 150 kg

 

Delivery Options

 

FREE DELIVERY
2-3 working day delivery after shipping date to Mainland UK, between 9am - 5.30pm. Please see product for shipping date. Some products are excluded from this delivery option.
STANDARD DELIVERY
Standard 1-3 working day delivery after shipping date, between 9am-5.30pm. Please see product for shipping date.
GUARANTEED NEXT DAY DELIVERY

All orders placed before 12pm Monday to Thursday will be shipped the same day for delivery the following working day.

Orders made before 12pm on Friday will be delivered on Monday and orders made after 12pm on a Friday will be deliviered Tuesday. 

COLLECT FROM BOLTON OFFICE
Available 09.00-16.30, Monday to Friday. Please allow 30 minutes to prepare your order.

 

Please note, not all delivery options are available for all products. All delivery times are subject to stock availability and order being placed before 12pm, Monday to Thursday. Please also be aware that some items may arrive separately due to various stock locations. 

Where Do You Deliver To?

We deliver to all postal areas in the UK, including England, Wales, Scotland, Northern Ireland and the Channel Islands.

Please note, an extra delivery charge will be applicable for deliveries to Isle of Man, Northern Ireland, Republic of Ireland, Scottish Highlands & Islands, Isle of Wight, Jersey, Guernsey and the following postcodes: AB21-56, PH11-44, IV1-56, PA20-88, All ZE, HS, KA, KY, G84. One of our Sales Administrators will contact you with the details.

Deliveries to these postcodes are likely to have a longer lead time. This is due to the couriers used to access these locations. 

How Much Does it Cost?

Delivery cost depends on the size and weight of the item that you are buying. The exact cost to mainland UK addresses is displayed on the product. For non-mainland UK addresses simply enter your postcode in the Delivery Cost box and press Get A Quote on either the product page or the Shopping Cart page.

What if I'm not in when you deliver?

Ladderstore.com deliveries are made on Mondays to Fridays (unless a Saturday pre-noon delivery has been requested) between 9am and 5.30pm. We realise that occasionally we may try to deliver an order and you (or the intended recipient) may not be available. If there is another location to leave the delivery such as a safe place or with a neighbour the courier may opt for one of these alternatives. If it is not possible for the courier to leave the item elsewhere, the courier will leave a card at the delivery address confirming that they have attempted delivery. This card contains a contact number so you can speak directly to the couriers and agree a mutually convenient delivery time or alternatively, to arrange for you to collect the order directly from their depot. After three failed delivery attempts, your items will be returned to our warehouse. If a delivery has failed there may be an administration charge for failed deliveries. 

Can I send things to more than one address?

We are happy to deliver all or part of your order to addresses other than your own. You'll have the option to tell us where you want to send the items in your basket during the checkout process.

What do I do if there is a problem?

First of all, an we cannot emphasise this enough, our couriers operate right up until 5.30pm every day. In the event that there is a problem the best course of action is to call us on 01204 590 232.

What if the delivery looks damaged?

We need to know within 24 hours if there is a problem with your delivery. If the delivery looks obviously damaged please refuse the delivery. If it has been left, or posted, then please retain all the delivery packaging and contact us. Before returning anything to us you need to contact us and get a Returns Number. We will need an image of the damaged product in order to process your replacement or refund. When returning the product it must be adequately re-packaged when returning to us. If you have any questions, or just want to confirm the details before you order then please call us on 01204 590 232, or by email on customerservices@ladderstore.com.

Returns & Replacements

If for any reason you are unhappy with your purchase, you can return it to us in its original condition and in adequate packaging within 30 days of the date you received the item for a full refund. If we need to arrange a collection on your behalf we will inform you of these costs before collecting your item and this amount will be deduced from your refund. 

Certain items are excluded from this guarantee. This includes items that are made to measure or made to order.

Please Note - If you are a business there may be a restocking fee, depending on the item ordered.

Please ensure that you contact us before returning anything as you will need a valid returns number to accompany your products. At this stage we will advise you on the next steps, as some items will be collected from you. If you have any questions, or just want to confirm the details before you order then please call us on 01204 590 232, or by email on returns@ladderstore.com.

How Do I Cancel an Order?

If you want to cancel an order that has not yet been delivered then you need to contact us as soon as possible. We will try and stop delivery so that a delivery charge is not incurred. Orders are normally processed immediately so we may have already packaged your order and made arrangements for it to be sent to you. If this is the case then we cannot always stop the order from being sent.

If you have received a delivery and you want to cancel the order, and return the goods, then you need to call, or email, so that we can send you a returns number.

In both cases it will be helpful if you have the order number (from your order confirmation, or any update emails) and the date you placed the order handy. We will take some details and give you a returns number. This number has to accompany the return, both on the oustide of the packaging and somewhere inside on a piece of paper.

We will expect the goods to be received back in our warehouse within 10 working days from notification of cancellation.

Please note: We will not refund your costs in returning the item to us unless you return the item to us because of an error on our part or because it is faulty. If you are a business there may be a restocking fee, depending on the item ordered.

We cannot cancel items made to your requirements if the manufacture of this item has been started. If you wish to cancel a bespoke product and the technical drawing has already been created, there may be a charge to cancel your order.

For your protection we recommend that you use a Recorded Delivery service. We cannot issue refunds for goods that fail to reach us. Please note that you will be responsible for the cost of returning the goods to us unless we have delivered the item to you in error or the item is faulty.

Our returns policy does not cover goods made to order or bespoke items. They are not returnable.

How Do I Return My Order?

Please ensure that you contact us before returning anything as you will need a valid returns number.

  • Returns should be made within 30 days and in an adequate condition and suitably packaged for transit. You must include the original despatch note in the package you are returning to us
  • Ring us on 01204 590 232 or email us at returns@ladderstore.com to notify us you'd like to return your item. Please quote your order number on your returned item. 

We will then advise you what address to send the return to or arrange a collection of the product. (If damaged) 

When Will I get My Refund?

All returns arriving at our warehouse are processed within 3 working days. Unless we need to contact you further your refund will usually be processed with 7 days of receiving the returned goods and the absolute maximum time taken should be no more than 30 days from you first contacting us to organise the return. Please remember that you will be responsible for the cost of returning the goods to us unless we have delivered the item to you in error or the item is faulty. If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level.

Depending on how your order was paid for will depend on how we process the refund. Please see below for more information: 

Payment via Card Online - Our system use Sagepay and this encrypts your card details. We are however able to refund you on the card which was used at the time of purchase. You will usually see this refund on your bank statement within 3-5 business days. 

Payment via Paypal - Paypal refunds are refunded directly to the account who made the purchase. This will usually show in your account within 3 to 5 days. 

Payment on Account - If your payment has been made by purchase order we will issue you with a credit note against your account. 

Payment via Phone - Any payments taken over the phone use a analoge phoneline to keep your data secure. We key your details directly into a terminal which uses a seperate 4g connection. As we do not store your details at all, we will require you to give us a call with the details of the card you paid on to make the refund.

Payment via Bank Transfer - If you have paid for your order via bank transfer, again we do not have your bank details. In order for the refund to go ahead we will need your account number and sort code to process the refund. 

About your Statutory Rights?

Returning goods to Ladderstore.com for any reason does not affect your statutory rights. By law, customers located in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. For more information about your statutory rights on the Which Consumer Rights Website. 

5.00 Average

43 Reviews

Alan

The ladder is excellent and ideal for my purpose and great value for money.

Jonathan

This is the third set of Telesteps loft ladders I've had from you. Great product, good price, next day delivery and that was free. A very happy customer. I've recommended this to some of the lads on site so you should get more orders.

Philip

I bought the ladder for my son and his wife and he and I installed it a couple of weeks ago. They own a small three bedroomed house in Wandsworth and need to use the loft for storage. The loft hatch position, at the top of the stairs, is such that we needed a ladder that both fits the landing area and takes minimum space in the loft. Other ladders I looked at were less stable, or bigger or would not fit the landing footprint. My son and his wife are delighted with the look, the feel and the use of the ladder, it seems very well engineered and is simple to use. Buying the ladder was very easy and delivery was fast. Fitting it would have been a little easier with some written instructions and better pictures. The reality is that fitting it is easy but the instructions don’t help much. Fitting the springs is a knack and is best tackled using a piece of cord to pull the springs over the pegs. I chose Ladderstore based on online feedback and was not disappointed. I will use them again should the need arise.

James

I bought the ladder for my parents. It's revolutionised getting into the loft! My experience of the Ladderstore website was great too.

Tehmeena

Really good quality and value for money. Keep up the good work. Very easy to place order and the delivery was quick.

Timothy

The product was easy to install, but it would have been easier had the instructions had more details. e.g. the amount of space required for the ladder when folded up into the loft. Also tips on how to extend the springs, which are very strong, and attach them safely.

John

Excellent product. Easy to install, high quality materials. Great price from Ladderstore, same as Screwfix. Delivery within 48 hours to North Devon, Brilliant!

David

So far so good. Easy to install and as robust as suggested. So far it has met my expectations.

Michael

Easy to install and better than I expected. Good service and price.

John

Basically the loft hatch leads to a long but narrow loft space (this is a typical Devon Long House built in the 18th century) with the water tank being only 250 mm from the hatch opening. The problem was therefore not a small hatch but that a conventional loft ladder, when raised, would not fit the available space. The Telesteps ladder works perfectly and solves the problem. It was not possible to place a ladder on any of the other hatch faces as the hatch is on the wall of the room below and the extended ladder would not therefore open fully into the room below and the other hatch faces are into the roof pitch. Telesteps loft ladder is well made, easy to fit and for me solved a real problem.

David

The product is of good, sound quality and feels robust. Easy to install by one person. I would guess some people may struggle knowing the best way of fitting the springs. The fitting instructions are generally okay, but I would recommend more details on how to fix the springs would be appreciated by many people, and that someone with strength will be needed. Having the instructions on the website is extremely useful as I was able to compare these with other makes. The simplicity over others e.g. Youngman products was a selling point.

Mark

I bought the ladder on the recommendation of a very good friend from Guernsey who bought the same product a year or two ago. He was delighted with them for their purpose, quality and price. I have used the ladder as designed to provide access to my loft, making it a whole lot easier to get up and down rather than using a pair of step ladders that had to be carted up and down stairs and made for a rather unsafe process of getting up and down into the loft. My wife can use the loft ladder now too. The reason I bought from you online was the convenience and price. I compared options from many other places before selecting Ladderstore. We are very pleased with the purchase. In fact I wanted to see if I could now buy the extension feet for the product too, as this will give me some added flexibility using the space immediately behind the ladder, by allowing it to reach further and position it at a slightly less steep angle.

Michael

The product is sturdy and somewhat bulkier than anticipated. However, that is not a bad thing, as it is a telescopic pair of ladders and unfolds like binoculars. So narrow at point of fixing and wider at bottom when pulled down. Very pleased.

Jason, Auto Train Ltd

Fantastic sturdy ladder, very compact and easy to install, would recommend it to any novice/pro installer.

Bjorn

Very good product. Easy to install, compact and steady.

Chris

Excellent build quality. Solved a major problem in finding a ladder that would fit in the loft space available.

Andy, 1stop4trades.com

I was using a pair of step ladders to access the loft which was not ideal as we were keeping the ladders in our spare room making it look untidy and taking up lots of space, my missus couldn't get into the loft without me holding the ladders which was very inconvenient, especially when I was watching something good on the telly. I have fitted a set of loft ladders a few years ago in another property and remember it being a bit of a nightmare, I was very pleased with how easy these were to install with the hardest bit being fitting the springs, which after a bit of head scratching and reading online I found an easy way of fitting them.

Norman

The ladder was fairly simple if you carefully followed the pictorial fitting instructions. Good service associated with helpful advice, and the opportunity to check first for the correct equipment excellent. I would recommend this company.

Chris

There is very little clearance available inside our loft due to a condensate pipe from a boiler and the roof supports, therefore loft ladder options were limited. Our carpenter was pleasantly surprised how easy the Telesteps loft ladder was to assemble/install and he will be ordering the same ladder in future if a similar situation arises. The communication from Ladderstore was excellent and the ladder arrived the next working day as promised, well packaged and by courier. This product solved a major problem with completing our loft space conversion. I am a very happy customer and thoroughly recommend Ladderstore.

Jeff

The issue we had was that if we wanted access to the loft we would have to keep a step ladder in the house. I researched various types of loft ladder but these all required changing the shape of the current opening. This wasn't possible due to a beam being in the way, therefore I had to get a solution that would work with my square access. I came across the Telesteps telescopic ladder. Your website had all the details such as how to determine which ladder was needed, measuring etc. All information easily accessible for viewing and this helped me to make my choice easily. This also made me use Ladderstore for my purchase. The process of buying was simple and quick, hassle free, as was your delivery. I had a new hatch made and I replaced the old push up cover with a drop down hatch. I then fitted the Telesteps, again extremely easy to install as per the instructions. Now I can access the roof space simply and safely. The Telesteps are brilliant. Simple to close after use and all in all an excellent choice to solve my problem.

Gary

Excellent product and easy to install, although a dedicated spring extender supplied with the ladder would have helped. Really happy with the end result.

Gillian and Paul Butterworth

This ladder incidentally is a fantastic find as it is on our bedroom ceiling so we used the loft hatch you sell as well and all is wonderful, thank you. We have also purchased from you 2 more ladders and hatch covers for our 2 sons so well done.

Richard Morgan

I needed to create a storage area in the loft for camping gear. I wanted the convenience of a loft ladder rather than the hassle of using a step ladder every time I wanted to get into the loft. Had a good look on the internet for the different types of ladder available but I kept coming back to the Telesteps as the reviews I read and watched on you tube were very positive. I liked the way they took up very little space when stored and the installation looked simple and suitable for my loft hatch. They also looked nice and sturdy and well designed and built. The only draw back was they were the most expensive type of loft ladder. But I do consider them good value due to the quality and convenience. I measured the loft hatch height and dimensions to make sure the ladder would fit and then searched the web for the best deal. I purchase the Telesteps 60324 from the Ladderstore and they arrived quickly. When installing the ladder I found I couldn't just attach it to the wooden beam as the lip of the loft hatch prevented this. However as you can see from the close up photo of the installation I simple screwed straight through the loft hatch lip into the wood. This meant that there was now a small gap between the top part of the frame and the wood. This was solved by simply adding some washers between the metal frame and the wood. I also added some L brackets to strengthen the attachment of the wood to the beams running across the loft. Pulling the springs into position would have been tricky but I had a tool which was designed to pull the springs into position on motorcycle exhaust systems and this worked well. I had to remove the insulation foam from the loft hatch lid otherwise the lid would not close with the ladder now installed. I made up a loft hatch opener tool from some metal pipe I had lying around. See picture attached. Everything worked well. Ladder came up and down nicely. Very pleased. Was now able to crack on with making the storage space in the loft. Due to our house being a new build (2014), we have a very deep layer of insulation in the loft. I therefore used loft legs to enable the loft boards to be raised above the insulation. Pig of a job, very awkward trying to avoid not putting your foot through the ceiling. (Was fortunate that the loft already had a light installed and even power sockets.) Job eventually completed and boards put down. Added some wood around the edge to prevent anything rolling off and going through the ceiling. Very happy with completed project and ladder. Total cost Just under £350 including Ladder, wood, fixings, Loft Legs, loft boards etc. I would certainly recommend Telesteps.

Paul Dale

I've researched many loft ladders but only a few worked for my install. The existing hatch is 700mm x 700mm with no option to enlarge or relocate and the ladder needed to drop onto a narrow landing. I needed something small, easy to operate, that didn't steal space in the attic when stored. Telesteps ticked all the boxes (and satisfied the engineer in me!). Easy to fit although the outer 4 fixings are somewhat obscured by the stiles and it takes a significant pull to fit the springs (I found that the springs were easier to fit when the ladder is in the stowed position from inside the attic). Now it's been in use a while I can say it's high quality, easy to operate, the treads are comfortable and it's very stable. Overall an excellent product and the service I received from Ladderstore was outstanding too. Good communication and fast delivery. Perfect! Thanks.

Rob

I purchased this ladder to fit a small hatch (700x520mm) with limited space above. To fit this I had to convert the old hatch which hinged up into a hinged down hatch, and this was the bulk of the work. Fitting the ladder itself was very simple, requiring only 6 screws. I chose to re-enforce the end of the hatch I was mounting the ladder to with a 44x140mm decking beam securely screwed and bracketed to the loft joists, mainly because I anticipated that the weight of the ladder hanging from a bracket at one end would exert more torsion than the existing loft hatch frame could take, and the height of the ladder mounting bracket exceeded the height of the existing loft hatch frame. Stretching the springs to install them requires some strength, but is fairly easily achieved by looping some cord through the springs and pulling down to attach the lower end. Delivery was speedy, the ladder arrived complete and in good shape, the service from Ladder Store was faultless. I would definitely buy from Ladder Store again.

Chris

Im pleased to give feedback on the 'Telesteps 60324 Telescopic Loft Ladder for Small Hatch Sizes' because I am very happy with the purchase. The ladder is everything it should be; sturdy, easy to use and giving confidence to the user. It is simple to use, with no danger of being speared by a descending section. The hatch size here is actually fairly normal, but the roof is low. This ladder is small as it enters to roof-space and lies on top of the door. This means that there is no 'juggling' to get the ladder up and all the loft floor space can be used. The positioning allows insulation to be fitted underneath. My only critical comment is that the instructions have tiny pictures and the suggested YouTube link shows a slightly different ladder. Actually fitting the ladder is simple and a drawing/photo of the top of the fitted ladder would be useful.

Steve

An excellent product although the instruction booklet came for the wrong size ladder. The fixing is the same so that was not a major issue.

Andrew

I liked the look of the ladder before I purchased, and I was not disappointed when I installed it. It looks and is very strong and hopefully it will give me long service. On the downside it is heavy even for a man and especially so for a women. A person less than, say, 5'8'' tall would struggle to raise or lower the ladder without the aid of some sort of a step. My wife (aged 65) would struggle to operate the ladder on her own - I, therefore, leave the ladder down most of the time as I can move around it easily.

Paul

Excellent for tight access fitting. Fitting instructions need improving.

Andrew

It's very good but was not compatible with my loft hatch which has a thickness of 6 cm.

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