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Hailo Profilot EN131 Professional Combi Ladders with Adjustable Stabiliser

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ProfiLOT
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The Hailo Trade Combi Ladders with Adjustable Stabiliser are manufactured to EN131 standard with a maximum load of 150 kg, making it suitable for both professional and domestic use.
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Ships by: Friday, 04 Dec
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The Hailo Profilot 100 is a trade combination ladder with an adjustable stabiliser bar. Manufactured to meet the EN131 standard this combination ladder has a maximum load of 150 kg, making it perfect for professional and domestic use.

Seconds is all it takes to turn the three-part ladder into a two-part extension ladder or a simple lean-to ladder or even a free-standing double-sided ladder. This makes this combination ladder incredibly versatile, flexible and safe. The ladder would also be ideal to use on stairs or steps safely.

The sturdy locking hooks which make up the automatic anti-slip and transport mechanism make this ladder both easy and safe to move and when folded the ladders measure only 21cm deep so they are easy to store.

One kick of the foot and the balance pedal engages making the ladder safe to use. The newly developed foot pedal allows you to adjust the ladder quickly and precisely for unevenness in the ground, even making up height differences of 15 cm! To adjust, all you need to do is push the pedal forward with your foot. It is very easy to use: no bending, no bolts. The innovative level adjustment mechanism now makes working on uneven ground even more safe and comfortable.

More Information
Manufacturer Hailo
Guarantee 10 Years
Ladder Material Aluminium
Class EN131 (Max Load 150 kg)
No. of Sections 3 Sections

5.00 Average

21 Reviews

brian revell

Great product. Although the item is not heavy I particulalrly like the ability to easily remove the 3rd section to make it even easier to carry and store and to use the 3rd section on it's own for low level jobs. I had intended to buy a British made ladder but this ladder had better functionality and at a competitive price.

Dave Benn

Good flexible ladder set for house repairs/garden. Extremely stable. Don’t anticipate will need another set for years

Chris, Historic Scotland

Excellent quality product and great after sales team.

David

I am very pleased with the ladders. The job I purchased them for has been done more easily using these ladders. They feel well made and secure with good safety features.

David

I am very pleased with the ladders. The job I purchased them for has been done more easily using these ladders. They feel well made and secure with good safety features.

David

I am a DIY user and have bought the ladders as they best suit the job I have / had to do i.e. cut a tall hedge at the front of my property. I have for about 20 years used a small aluminium scaffold tower with stabilisers but the ladders are as stable and much quicker to put up and take down. The job was done quickly and without fuss so perfect for me. I'm sure there will be other uses but that was the immediate one. Using your site was easy as I had already checked your site to make my choice and there was all the info I needed to make a purchase. Delivery was very quick so all in all very happy. Thanks.

David

I am a DIY user and have bought the ladders as they best suit the job I have / had to do i.e. cut a tall hedge at the front of my property. I have for about 20 years used a small aluminium scaffold tower with stabilisers but the ladders are as stable and much quicker to put up and take down. The job was done quickly and without fuss so perfect for me. I'm sure there will be other uses but that was the immediate one. Using your site was easy as I had already checked your site to make my choice and there was all the info I needed to make a purchase. Delivery was very quick so all in all very happy. Thanks.

Robert

I wished I had bought it years ago. Its made it so much easier to cut my hedges.

Robert

I wished I had bought it years ago. Its made it so much easier to cut my hedges.

Steve

Looks a great product and buying and delivery was easy. Wanted decent quality for personal use for a lot of hedge work and for gutters, painting etc.

Steve

Looks a great product and buying and delivery was easy. Wanted decent quality for personal use for a lot of hedge work and for gutters, painting etc.

Rob

Delivery was very quick, very good service. The ladders are great to use, the adjustable foot is ingenious, have never felt so safe when trimming 14ft hedges. The step ladder configuration is also very stable, even when using the extension. The rungs are super grippy, they have lots of little perforations on them. The ladders are not light but easily manageable, they are strong and very well made, I should have bought a set years ago. Probably the safest, useable ladders you can buy.

Graham

It looked good, chunky and well-made in the sales images; it's even better 'in the flesh'. A real solid piece of kit.

Brian

Excellent pieces of kit which are well engineered and made from quality materials.

Janet

Ladder arrived very promptly. Delivery man asked me to inspect the ladder for any damage before I signed the delivery note, I thought that was a sign of good customer care. The ladder is very well made, I have already used it to prune a large tree. I felt very safe whilst pruning as I'm not very good with heights. It is robust and heavy, so for me, awkward to put in place where I want to work in the garden. (I'm a 5' 4" female). Good product at a good price.

Adam O'Shaughnessy, Signage Systems Ltd

Just wanted to say thank you and your team for getting the ladders to me so quickly they are exactly what we wanted and I will make sure we come back to you in future if we need anything else.

Terry ''T man''

Happy with the whole process of purchase. The good is also intact and perfect for purpose.

John Brown

The ladder is excellent and I find the clever adjustable "foot" very useful and so easy to use. It provides a stable slip-proof answer to uneven surfaces.

Ian Magnani

Just thought I'd let you know that I ordered the 9309 Combi ladders. I received them within 2 days of ordering and I must admit I was very surprised at how good the quality is. It's always a gamble buying over the Internet when you can't see the product, I couldn't wait to try them out. Sounds sad I know but they're brilliant. Thanks very much, keep up the good work. If I need anything else ladder wise you'll be the first to know.

Ray Brown

I have two sets of these ladders but about to buy another set. These ladders are awesome. We do tree surgery and hedge trimming and you cant do without them. Very pleased.

Ste Smith

Used the Aluminium 3 Section Combi Ladders to stain my bedroom window frames. Easy to extend and much more comfortable to use than an extension ladder due to the wider rungs for my big feet! The stabiliser bar at the bottom made the job safe too as I was working on uneven ground. Recommended!

 

Delivery Options

 

FREE DELIVERY
2-3 working day delivery after shipping date to Mainland UK, between 9am - 5.30pm. Please see product for shipping date. Some products are excluded from this delivery option.
STANDARD DELIVERY
Standard 1-3 working day delivery after the shipping date, between 9am-5.30pm. Please see product for shipping date.
GUARANTEED NEXT DAY DELIVERY

All orders placed before 12pm Monday to Thursday will be shipped the same day for delivery the following working day.

Orders made before 12pm on Friday will be delivered on Monday and orders made after 12pm on a Friday will be deliviered Tuesday. 

COLLECT FROM BOLTON OFFICE
Available 09.00-16.30, Monday to Friday. Please allow 30 minutes to prepare your order.

 

Please note, not all delivery options are available for all products. All delivery times are subject to stock availability and order being placed before 12pm, Monday to Thursday. Please also be aware that some items may arrive separately due to various stock locations. 

Where Do You Deliver To?

We deliver to all postal areas in the UK, including England, Wales, Scotland, Northern Ireland and the Channel Islands.

Please note, an extra delivery charge will be applicable for deliveries to Isle of Man, Northern Ireland, Republic of Ireland, Scottish Highlands & Islands, Isle of Wight, Jersey, Guernsey and the following postcodes: AB21-56, PH11-44, IV1-56, PA20-88, All ZE, HS, KA, KY, G84. One of our Sales Administrators will contact you with the details.

Deliveries to these postcodes are likely to have a longer lead time. This is due to the couriers used to access these locations. 

How Much Does it Cost?

Delivery cost depends on the size and weight of the item that you are buying. The exact cost to mainland UK addresses is displayed on the product. For non-mainland UK addresses simply enter your postcode in the Delivery Cost box and press Get A Quote on either the product page or the Shopping Cart page.

What if I'm not in when you deliver?

Ladderstore.com deliveries are made on Mondays to Fridays (unless a Saturday pre-noon delivery has been requested) between 9am and 5.30pm. We realise that occasionally we may try to deliver an order and you (or the intended recipient) may not be available. If there is another location to leave the delivery such as a safe place or with a neighbour the courier may opt for one of these alternatives. If it is not possible for the courier to leave the item elsewhere, the courier will leave a card at the delivery address confirming that they have attempted delivery. This card contains a contact number so you can speak directly to the couriers and agree a mutually convenient delivery time or alternatively, to arrange for you to collect the order directly from their depot. After three failed delivery attempts, your items will be returned to our warehouse. If a delivery has failed there may be an administration charge for failed deliveries. 

Can I send things to more than one address?

We are happy to deliver all or part of your order to addresses other than your own. You'll have the option to tell us where you want to send the items in your basket during the checkout process.

What do I do if there is a problem?

First of all, and we cannot emphasise this enough, our couriers operate right up until 5.30pm every day. In the event that there is a problem, the best course of action is to call us on 01204 590 232.

What if the delivery looks damaged?

We need to know within 24 hours if there is a problem with your delivery. If the delivery looks obviously damaged please refuse the delivery. If it has been left or posted, then please retain all the delivery packaging and contact us. Before returning anything to us you need to contact us and get a Returns Number. We will need an image of the damaged product in order to process your replacement or refund. When returning the product it must be adequately re-packaged when returning to us. If you have any questions, or just want to confirm the details before you order then please call us on 01204 590 232, or by email on customerservices@ladderstore.com.

Returns & Replacements

If for any reason you are unhappy with your purchase, you can return it to us in its original condition and in adequate packaging within 30 days of the date you received the item for a full refund. If we need to arrange a collection on your behalf we will inform you of these costs before collecting your item and this amount will be deducted from your refund. 

Certain items are excluded from this guarantee. This includes items that are made to measure or made to order.

Please Note - If you are a business there may be a restocking fee, depending on the item ordered.

Please ensure that you contact us before returning anything as you will need a valid returns number to accompany your products. At this stage, we will advise you on the next steps, as some items will be collected from you. If you have any questions, or just want to confirm the details before you order then please call us on 01204 590 232, or by email on returns@ladderstore.com.

How Do I Cancel an Order?

If you want to cancel an order that has not yet been delivered then you need to contact us as soon as possible. We will try and stop delivery so that a delivery charge is not incurred. Orders are normally processed immediately so we may have already packaged your order and made arrangements for it to be sent to you. If this is the case then we cannot always stop the order from being sent.

If you have received delivery and you want to cancel the order and return the goods, then you need to call, or email, so that we can send you a returns number.

In both cases, it will be helpful if you have the order number (from your order confirmation, or any update emails) and the date you placed the order handy. We will take some details and give you a returns number. This number has to accompany the return, both on the outside of the packaging and somewhere inside on a piece of paper.

We will expect the goods to be received back in our warehouse within 10 working days from notification of cancellation.

Please note: We will not refund your costs in returning the item to us unless you return the item to us because of an error on our part or because it is faulty. If you are a business there may be a restocking fee, depending on the item ordered.

We cannot cancel items made to your requirements if the manufacture of this item has been started. If you wish to cancel a bespoke product and the technical drawing has already been created, there may be a charge to cancel your order.

For your protection, we recommend that you use a Recorded Delivery service. We cannot issue refunds for goods that fail to reach us. Please note that you will be responsible for the cost of returning the goods to us unless we have delivered the item to you in error or the item is faulty.

Our returns policy does not cover goods made to order or bespoke items. They are not returnable.

How Do I Return My Order?

Please ensure that you contact us before returning anything as you will need a valid returns number.

  • Returns should be made within 30 days and in an adequate condition and suitably packaged for transit. You must include the original despatch note in the package you are returning to us
  • Ring us on 01204 590 232 or email us at returns@ladderstore.com to notify us you'd like to return your item. Please quote your order number on your returned item. 

We will then advise you what address to send the return to or arrange a collection of the product. (If damaged) 

When Will I Get My Refund?

All returns arriving at our warehouse are processed within 3 working days. Unless we need to contact you further your refund will usually be processed with 7 days of receiving the returned goods and the absolute maximum time is taken should be no more than 30 days from you first contacting us to organise the return. Please remember that you will be responsible for the cost of returning the goods to us unless we have delivered the item to you in error or the item is faulty. If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level.

Depending on how your order was paid for will depend on how we process the refund. Please see below for more information: 

Payment via Card Online - Our system uses Sagepay and this encrypts your card details. We are however able to refund you on the card which was used at the time of purchase. You will usually see this refund on your bank statement within 3-5 business days. 

Payment via Paypal - Paypal refunds are refunded directly to the account who made the purchase. This will usually show in your account within 3 to 5 days. 

Payment on Account - If your payment has been made by purchase order we will issue you with a credit note against your account. 

Payment via Phone - Any payments taken over the phone uses an analogue phone line to keep your data secure. We key your details directly into a terminal which uses a separate 4g connection. As we do not store your details at all, we will require you to give us a call with the details of the card you paid on to make the refund.

Payment via Bank Transfer - If you have paid for your order via bank transfer, again we do not have your bank details. In order for the refund to go ahead, we will need your account number and sort code to process the refund. 

About your Statutory Rights?

Returning goods to Ladderstore.com for any reason does not affect your statutory rights. By law, customers located in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. For more information about your statutory rights on the Which Consumer Rights Website. 

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