Picking Problem Solved for Cleaning Equipment Supplier

Customer Case Study Blog Header

Accessing stock in confined spaces is a common problem for a lot of our customers. Every warehouse is different. Ladderstore provided the ideal solution to a specialist supplier of washdown and cleaning systems.

QJS Equipment supplies washdown equipment and cleaning systems to the food and beverage manufacturing industry. With particular emphasis on operator safety, durability, efficiency and innovation together with fast delivery service and excellent technical back up.

"We have an aisle with a high rack on 1 side but not enough access to use the normal mobile steps to get to the aisle. One of our warehouse guys was going to move some racking, put some mobile steps in the aisle and move the racking back so the mobile steps were effectively trapped in the aisle! I caught it in time and said I would have a look and see if there was something available that would do the job. Hence I came across the Werner Double Fronted Mobile Picking Steps" said Will Turner, Operations Director at QJS (UK) Ltd.

"The beauty of these steps is that they can access a very high level but can still be folded away when not required whereas the usual mobile steps take up way too much space when not required."

The Werner Double Fronted Mobile Picking Steps feature

  • Double Fronted Steps allows users to ascend both sides of the ladder for maximum flexibility. 
  • Easy to manoeuvre - simply fold and wheel. 
  • Twin side handrails and high-top handrails for maximum security. 
  • Heavy-duty aluminium structure with strong deep treads & large non-slip feet.

"I found these steps on 2 different ladder suppliers online (yourselves and one other). I popped a question on the chat window on both websites regarding the size of the footprint when open. Interestingly enough, both companies had to contact the manufacturer for this info and promised to come back to me asap. Ladderstore were the first back. I gave the other company a bit longer and in the end, ordered from Ladderstore at a higher price simply due to a quicker response.

Well done and keep up the customer service! We find in a situation like this you can win orders even when you charge a higher price!"

Please Note: This product is now discontinued. You can shop our wide range of Warehouse Mobile Steps here or would like to discuss your requirements, call our business development team on 01204 590 232 or drop us an email.