Youngman Telescopic Aluminium Loft Ladders
The Youngman Telescopic Loft Ladder is manufactured in aluminium with an anodised finish. It is built to withstand the toughest handling and working conditions. Suitable for home and commercial use.
|More Specifications||Minimum Loft Size Required - 510 x 600 mm Suitable for Floor to Floor Heights of between 2170 to 2880 m Vertical & Horizontal Clearance Required - 235 mm|
|2-3 working day delivery after shipping date to Mainland UK, between 9am - 5.30pm. Please see product for shipping date. Some products are excluded from this delivery option.|
|Standard 1-3 working day delivery after shipping date, between 9am-5.30pm. Please see product for shipping date.|
|GUARANTEED NEXT DAY DELIVERY|
All orders placed before 12pm Monday to Thursday will be shipped the same day for delivery the following working day.
Orders made before 12pm on Friday will be delivered on Monday and orders made after 12pm on a Friday will be deliviered Tuesday.
|COLLECT FROM BOLTON OFFICE|
|Available 09.00-16.30, Monday to Friday. Please allow 30 minutes to prepare your order.|
Please note, not all delivery options are available for all products. All delivery times are subject to stock availability and order being placed before 12pm, Monday to Thursday. Please also be aware that some items may arrive separately due to various stock locations.
Where Do You Deliver To?
We deliver to all postal areas in the UK, including England, Wales, Scotland, Northern Ireland and the Channel Islands.
Please note, an extra delivery charge will be applicable for deliveries to Isle of Man, Northern Ireland, Republic of Ireland, Scottish Highlands & Islands, Isle of Wight, Jersey, Guernsey and the following postcodes: AB21-56, PH11-44, IV1-56, PA20-88, All ZE, HS, KA, KY, G84. One of our Sales Administrators will contact you with the details.
Deliveries to these postcodes are likely to have a longer lead time. This is due to the couriers used to access these locations.
How Much Does it Cost?
- Delivery cost depends on the size and weight of the item that you are buying. The exact cost to mainland UK addresses is displayed on the product. For non-mainland UK addresses simply enter your postcode in the Delivery Cost box and press Get A Quote on either the product page or the Shopping Cart page.
What if I'm not in when you deliver?
- Ladderstore.com deliveries are made on Mondays to Fridays (unless a Saturday pre-noon delivery has been requested) between 9am and 5.30pm. We realise that occasionally we may try to deliver an order and you (or the intended recipient) may not be available. If there is another location to leave the delivery such as a safe place or with a neighbour the courier may opt for one of these alternatives. If it is not possible for the courier to leave the item elsewhere, the courier will leave a card at the delivery address confirming that they have attempted delivery. This card contains a contact number so you can speak directly to the couriers and agree a mutually convenient delivery time or alternatively, to arrange for you to collect the order directly from their depot. After three failed delivery attempts, your items will be returned to our warehouse. If a delivery has failed there may be an administration charge for failed deliveries.
Can I send things to more than one address?
- We are happy to deliver all or part of your order to addresses other than your own. You'll have the option to tell us where you want to send the items in your basket during the checkout process.
What do I do if there is a problem?
- First of all, an we cannot emphasise this enough, our couriers operate right up until 5.30pm every day. In the event that there is a problem the best course of action is to call us on 01204 590 232.
What if the delivery looks damaged?
- We need to know within 24 hours if there is a problem with your delivery. If the delivery looks obviously damaged please refuse the delivery. If it has been left, or posted, then please retain all the delivery packaging and contact us. Before returning anything to us you need to contact us and get a Returns Number. We will need an image of the damaged product in order to process your replacement or refund. When returning the product it must be adequately re-packaged when returning to us. If you have any questions, or just want to confirm the details before you order then please call us on 01204 590 232, or by email on [email protected]
Returns & Replacements
If for any reason you are unhappy with your purchase, you can return it to us in its original condition and in adequate packaging within 30 days of the date you received the item for a full refund. If we need to arrange a collection on your behalf we will inform you of these costs before collecting your item and this amount will be deduced from your refund.
Certain items are excluded from this guarantee. This includes items that are made to measure or made to order.
Please Note - If you are a business there may be a restocking fee, depending on the item ordered.
Please ensure that you contact us before returning anything as you will need a valid returns number to accompany your products. At this stage we will advise you on the next steps, as some items will be collected from you. If you have any questions, or just want to confirm the details before you order then please call us on 01204 590 232, or by email on [email protected]
How Do I Cancel an Order?
If you want to cancel an order that has not yet been delivered then you need to contact us as soon as possible. We will try and stop delivery so that a delivery charge is not incurred. Orders are normally processed immediately so we may have already packaged your order and made arrangements for it to be sent to you. If this is the case then we cannot always stop the order from being sent.
If you have received a delivery and you want to cancel the order, and return the goods, then you need to call, or email, so that we can send you a returns number.
In both cases it will be helpful if you have the order number (from your order confirmation, or any update emails) and the date you placed the order handy. We will take some details and give you a returns number. This number has to accompany the return, both on the oustide of the packaging and somewhere inside on a piece of paper.
We will expect the goods to be received back in our warehouse within 10 working days from notification of cancellation.
Please note: We will not refund your costs in returning the item to us unless you return the item to us because of an error on our part or because it is faulty. If you are a business there may be a restocking fee, depending on the item ordered.
We cannot cancel items made to your requirements if the manufacture of this item has been started. If you wish to cancel a bespoke product and the technical drawing has already been created, there may be a charge to cancel your order.
For your protection we recommend that you use a Recorded Delivery service. We cannot issue refunds for goods that fail to reach us. Please note that you will be responsible for the cost of returning the goods to us unless we have delivered the item to you in error or the item is faulty.
Our returns policy does not cover goods made to order or bespoke items. They are not returnable.
How Do I Return My Order?
Please ensure that you contact us before returning anything as you will need a valid returns number.
- Returns should be made within 30 days and in an adequate condition and suitably packaged for transit. You must include the original despatch note in the package you are returning to us
- Ring us on 01204 590 232 or email us at [email protected] to notify us you'd like to return your item. Please quote your order number on your returned item.
We will then advise you what address to send the return to or arrange a collection of the product. (If damaged)
When Will I get My Refund?
All returns arriving at our warehouse are processed within 3 working days. Unless we need to contact you further your refund will usually be processed with 7 days of receiving the returned goods and the absolute maximum time taken should be no more than 30 days from you first contacting us to organise the return. Please remember that you will be responsible for the cost of returning the goods to us unless we have delivered the item to you in error or the item is faulty. If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level.
Depending on how your order was paid for will depend on how we process the refund. Please see below for more information:
Payment via Card Online - Our system use Sagepay and this encrypts your card details. We are however able to refund you on the card which was used at the time of purchase. You will usually see this refund on your bank statement within 3-5 business days.
Payment via Paypal - Paypal refunds are refunded directly to the account who made the purchase. This will usually show in your account within 3 to 5 days.
Payment on Account - If your payment has been made by purchase order we will issue you with a credit note against your account.
Payment via Phone - Any payments taken over the phone use a analoge phoneline to keep your data secure. We key your details directly into a terminal which uses a seperate 4g connection. As we do not store your details at all, we will require you to give us a call with the details of the card you paid on to make the refund.
Payment via Bank Transfer - If you have paid for your order via bank transfer, again we do not have your bank details. In order for the refund to go ahead we will need your account number and sort code to process the refund.
About your Statutory Rights?
- Returning goods to Ladderstore.com for any reason does not affect your statutory rights. By law, customers located in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. For more information about your statutory rights on the Which Consumer Rights Website.
I like it very much. Great design and quality construction. Clear instructions on installation.
I bought a Youngman Telescopic loft ladder from Ladderstore on the 13th of October this year. The problem that I had was a small sized hatch and close proximity of walls and plumbing to the hatch in the loft space. The carpenters had suggested increasing the size of the hatch which would have involved considerable work for them plus bringing in a plumber to move hot and cold water pipes. The telescopic ladder was a perfect solution and the information on your site made it straightforward to determine that suitability. It was simple to install and gave easy access to the loft.
We purchased the Youngman 2.6m telescopic loft ladder to replace a standard loft ladder that we considered dangerous as any sideways weight would twist the ladder due to poor quality. It was also always in the way of a walkway as could not be easily retracted. We were impressed at the compactness of this product and the quality is excellent. We purchased the ladder from Ladderstore having found you via a Google search. It was the first time we had purchased from you but it was a very good internet purchase. All parts of the process were first class and could not fault any part of the service you provided.
I was looking for a telescopic ladder to solve a loft ladder problem on a job I was doing, in Carephilly, South Wales. I boarded out the loft in this particular house, but surrounding the loft hatch is the hot water tank, a considerable amount of pipe work and roofing trusses. There was no room for a conventional loft ladder to fold away on the loft floor. Replacing the hatch with a larger, combined hatch and ladder assembly was also not an option due to the lack of space and the surrounding pipe work. The solution was to raise the loft floor, on loft legs that you normally use to maintain the insulation creating a solid floor over the pipe work and then opt for a ladder that would store directly over a relatively small loft hatch. Online I compared several telescopic ladders, I didn't just select the cheapest but went for the website with what I thought was the best information about the ladder and its installation. I've installed dozens of loft ladders, but this was my first telescopic ladder install. I wanted to know, and be certain, on the day at the job, I knew what I was doing and it would work. I ordered the ladder from your website and it was delivered quickly. Brilliant. The install went well too. My only niggle with the ladder is that it is not adjustable once installed. The adjustments (length) have to be made prior to installation. In my case, this meant getting the ladder in place, deciding to change the standing length but having to take the ladder down to do so. I think, by design, this should be possible with the ladder in situ. But it's a minor thing. I'm used to grinding, grating steel and aluminium ladders which aren't that pleasant to use, but functional. This telescopic thing is like something off the Starship Enterprise, it's amazing. Absolutely brilliant. I installed it and immediately developed loft ladder envy. I've never before considered upgrading my own loft ladder, but I just might have to. A straightforward job I was pleased with and the customers were well impressed with it too. It looks the part, easy to operate and is really sturdy in use. Ten out of ten.
We installed the loft ladder as a permanent fixture to avoid the need for digging out a step-ladder every time we wanted to get into the loft. The fixed ladder is safer and more convenient. We chose the telescopic ladder since we're space constrained in a number of dimensions. Installing the ladder was straight-forward and relatively quick; and the ladder itself seems well-made and of good quality. I found Ladderstore online when doing some research into the critical dimensions for fitting a loft ladder. The detailed descriptions of the various heights and clearances on the Ladderstore website helped me make sense of the various options. That in addition to the fact that you're based down the road from me gave me confidence to purchase the latter from Ladderstore.
After many years of struggling upstairs with a step ladder every time I wanted to get into the loft, I finally decided to invest in a decent loft ladder. Although there are many 'cheap' aluminium ones around, I wanted a quality ladder that would last a lifetime and the Youngman Telescopic Loft Ladder was recommended to me by a friend. I haven't been disappointed, The Youngman Telescopic Loft Ladder is sturdy, functional and very well made giving total confidence when you use it, unlike the 'creaky' slide down aluminium ones that are around.
The ladder is being used in a listed house near Edinburgh, so domestic situation. Our requirement was for a ladder to fit an existing hatch opening and fit within truss spacings, not easy to find ladder to meet all but very pleased. Only observation there is no mention of the strap although I found it to be essential.
Impressed with the build quality and ease of installation. Very compact fit within desired space and small loft access.
Excellent gives me full access to my loft which otherwise was difficult with little head room.
We are planning to site a gas boiler in the loft and part of the building code is to have a permanent means of access for service and installation. To our surprise, quotations included the installation of said loft ladder. Being experienced at DIY I thought I could save some money and get the ladder I wanted. The criteria was for a ladder which was rated and satisfied safety standards, as well as folding into a limited height above the hatch. This was where Ladderstore was great because I could use their Loft Ladder Guaranteed Fit service. All calculations are done for you and a recommendation given. The measurement asked were thorough. Left to my own calculations I would have gone for 2.6m but Ladderstore said 2.9 m. We are really pleased with the loft ladder and Ladderstore and would recommend them to friends and contacts we have. We can now easily access the loft and installation was reasonably straight forward as a video was available via a YouTube link. My wife is able to use them and even fitted a cover for the ladder to retract into, acting as a dust cover. Thank you Ladderstore!
Ladder works really well, instructions were good, happy with final result. One major pain in installation was that one of the fixing nuts inside the tube at the top of the ladder came loose while fixing the top bolts and dropped inside the tube. Took a bit of ingenuity and 30 mins of patience to get it back into position.
Very simple to hang. Easy to use. Robust. Ladderstore were fantastic at sorting out the right length for me - suggest you measure and measure again and use their form and write it down before ordering! Couple of small points you need to be aware of - if the loft hatch door is quite thick i.e. is insulated, this will probably mean that the ladder cradle does not flip down and hold on springs properly (as in our case). This will mean you will have to either put up with the cradle interfering with the ladder in operation (tolerable), or add in additional spacers behind the ladder hinges to bring the cradle out by another inch or so. Bear this in mind when looking at the end 'fitted' hatch size as it might be a factor with very small openings.
Highly delighted with the loft ladder. Finally put my foot down and refused to risk life and limb, making do with an old 3 section sliding ladder. My wife kept spraying it with polish so it was out of control when it opened at 30 mph! My better half likes value for money, so this ladder should see us out.
Very nice product. Meets my requirements exactly. Easy to install. Delivery time was superb considering I am on the Isle of Wight. Very happy with both product and service.
Excellent. A DIY product with clear instructions for once, and youtube video helped as well.