Ladderstore.com
offer two delivery options for delivery anywhere in the UK. A standard
SuperFast delivery which is usually delivered within 2 days, and
a Guaranteed Next Day service. Every product in our catalog is marked
with the current expected delivery time. Any product marked as Delivered
in 1-2 Working Days will be despatched on the same day you place
your order. If you have any questions, or just want to confirm the
details before you order then please call us on 01204 590 232, or
by email on info@ladderstore.com. |
 |
| Where Do You Deliver To? |
 We
deliver to all postal areas in the UK, including England, Wales, Scotland,
Northern Ireland and the Channel Islands.
Please note, an extra delivery charge will be applicable for deliveries
to Isle of Man, Northern Ireland, Republic of Ireland, Scottish Highlands
& Islands, Isle of Wight, Jersey, Guernsey and the following postcodes:
AB21-56, PH11-44, IV1-56, PA20-88, All ZE, HS, KA26-28, G84. One of
our Sales Administrators will contact you with the details.
If there is a problem locating your chosen destination, or you recieve
a message indicating that delivery to the location is "By Request",
please place your order and we will contact you to discuss delivery
of your order. |
|
| How Much Does it Cost? |
| Delivery cost depends on the size and weight of
the item that you are buying. Most smaller items cost no more than
£4.95, with most average ladders costing £9.95 to deliver. If you
want to know the exact cost you will pay, simply add the item to your
shopping cart using theAdd to Order button. Then on the
Your Shopping Cart Contents page there is a delivery calculator
underneath the list of products in your cart. This allows you to choose
your delivery options and it displays the cost you will pay for each. |
|
| What if I`m not in when you deliver? |
 Ladderstore.com
.com deliveries are made on Mondays to Fridays (unless a Saturday
pre-noon delivery has been requested) between 9am and 5.30pm. We realise
that occasionally we may try to deliver an order and you (or the intended
recipient) may not be available. Each time an attempt is made, our
courier will leave a card at the delivery address confirming that
they have attempted delivery. This card contains a contact number
so you can speak directly to the couriers and agree a mutually convenient
delivery time or alternatively, to arrange for you to collect the
order directly from their depot. After three failed delivery attempts,
your items will be returned to our warehouse. |
|
| Can I send things to more than one address? |
| We are happy to deliver all or part of your order
to addresses other than your own. You`ll have the option to tell us
where you want to send the items in your basket during the checkout
process. |
|
What do I do if there is a problem? |
| First of all, an we cannot emphasise this enough,
our couriers operate right up until 5.30pm every day. In the event
that there is a problem the best course of action is to call us on
01204 590 232. |
|
| What if the delivery looks damaged? |
| We need to know as quickly as possible if there
is a problem with your delivery. If the delivery looks obviously damaged
please refuse the delivery. If it has been left, or posted, then please
retain all the delivery packaging and contact us. Before returning
anything to us you need to contact us and get a Returns Number.
See the section covering Returns & Cancellations for full
details. |
We suggest that you do not schedule any installation work until
a few days after the expected delivery date. This will enable
you to resolve any technical questions or to order specific
additional fittings as necessary.
The Working at Height Directives require that the employees in your workplace know how to safely use and inspect a ladder.
Arun District Council needed to source a suitable vertical fixed ladder system for the restoration of Grade II listed Hotham Clock Tower where hooped ladders could not be fitted due to the fixed apertures of the landings. Conservation architect Barry Stow relied on Ladderstore's expertise to specify a vertical fixed ladder solution.
Safe access and egress to the top decks of double deck trailers is becoming an issue as their popularity increases. City Link approached Ladderstore with their concerns and asked if they could help design a bespoke solution that would suit both double deck trailers and single deck trailers.
City Response Limited needed to increase the awareness among its staff of safe working at height practice and to meet the legislations requirements.
Versatile, Valuable and Safe